Delivery costs are calculated during checkout, based on the weight and dimension of the items selected and the country they are sent to. Any possible customs duties or VAT taxes assessed by countries outside France are the responsibility of the buyer.
All items are packaged as securely as possible.
We aim to have your item shipped as soon as possible once payment is received, though if you have any special requirements, please let us know. You will receive a confirmation email from us when your order has shipped, including tracking infos. Please note that overseas delivery times can vary significantly depending on your country’s customs policies.
If your order has not arrived or you have any other inquiries, please get in touch at info@qualiasquare.com and we will advise you accordingly.
Should you wish to cancel your order prior to dispatch please contact us as soon as possible. After dispatch should you wish to return your items, you may do so within 14 days of receipt. The item should be returned unused and in original packaging. If you are returning an item, please use original outer packaging or similar to ensure the item arrives in the same state it was delivered in.
Returns must be paid for by the customer. Refunds will be credited upon receipt of the returned item in its original condition. Before returning an item, please get in touch with us at info@qualiasquare.com so we can tell you how to proceed.